Tom McCormick, owner of TopNotchRichmond.com says, “Consumers are more consciences now than ever of how they spend their hard earned cash and businesses are looking for that extra edge to get the work and stay in business. TopNotchRichmond.com creates a win-win for both.” He added, “Consumers are too often disappointed in the quality of their experience; whether it’s home repair, having a car serviced or hiring a photographer for those long overdue family pictures. Top Notch Richmond does the leg work, helping the consumer make better choices, while generating more referrals for Top Notch area businesses.”
After 20 years in management within a high tech manufacturing environment, McCormick understood the importance of the customer, of quality and of continuous improvement. He also recognized these qualities were too often lacking in the companies providing everyday consumer services, such as home remodeling and repairs, auto service, photographers, etc.
After several months of planning and preparation, McCormick has now launched TopNotchRichmond.com, the online referral resource that promotes only those companies who excel in the area of customer service quality. Top Notch Richmond screens and certifies companies based on specific, measurable quality criteria. Only those that make the cut are listed on TopNotchRichmond.com. Consumers now have a third party advocate while top notch service companies get the recognition and visibility they deserve.